General Terms and Conditions
These Terms and Conditions describe the rules that apply when you register for and use the services provided by Wild Tornado. They set out the relationship between us and our users, explain account responsibilities, and explain how promotions, deposits and withdrawals are handled. By creating an account you accept these terms and any related rules published on the site.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account. Do not share your password or allow others to access your account. We may require you to verify your identity and ownership of payment methods before processing withdrawals or handling a dispute. If you suspect unauthorised access, contact support immediately via the in-app help options or [email protected].
Eligibility requirements
Only persons who meet our eligibility criteria may open and use an account. You must be of legal gambling age in your jurisdiction and provide accurate personal information when registering. We reserve the right to refuse registration, close accounts, or restrict access where local law or our policies prohibit participation. Multiple accounts, false details, or attempts to circumvent restrictions may result in account closure and forfeiture of balances.
Acceptable platform use
Use the platform fairly and in good faith. Prohibited behaviour includes collusion, fraud, chargebacks, bonus abuse, and any activity intended to manipulate game outcomes or platform systems. You must not use automated tools or bots to interact with the service. We may suspend accounts under investigation and retain the right to withhold transactions while checks are carried out.
General bonus and promotion rules
Promotions and bonuses are subject to separate promotional terms which form part of these Terms and Conditions. Only one promotion may be active where specified, and wagering contributions, maximum bet limits and eligible games will be set for each offer. Abuse of promotions, including matched or risk-free play intended to exploit offers, may lead to the removal of bonus funds and any winnings generated from them.
Deposits and withdrawals
Verification and checks
We carry out identity, source-of-funds and security checks in line with our procedures. You may be asked to provide ID, proof of address and evidence of payment method ownership before withdrawals are processed. Transactions may be delayed until verification is complete.
Limits and processing
Payment methods, minimums and maximums are shown in the cashier. Processing times vary by method and we do not control third-party provider delays. We may set personal or account limits to manage risk and for responsible play; these can be updated on request or adjusted by us where necessary.
Dispute resolution
If you have a complaint, contact our support team so we can investigate. We aim to resolve issues promptly and will provide details of any further steps available within our complaints process. Where matters cannot be resolved directly, you will be informed of any independent dispute channels referenced in our site policies.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be published on the website and will apply to ongoing use of the service. Continued use of WildTornado after updates constitutes acceptance of the revised terms. If you do not accept a change, you should stop using the service and close your account in accordance with the account closure procedure.